Funeral & Memorialwww.jafunerals.co.uk
Review data last updated .
Based on public reviews and response behavior.
79 reviews over 1,746 days (about 1.4 per month). Busiest month: 32% of reviews. Languages: en 100%.
Funeral & Memorial average: score 70.6, rating 4.72 stars, reply rate 50.7%, over 83 ranked companies · benchmark 4 Oct 2026
Score
86.6
Industry average 70.6
16.0 above average
Rating
5.00
Industry average 4.72
0.28 above average
Reply rate
—
Industry average 50.7%
not measured
Among ranked Funeral & Memorial companies
Only companies with enough recent, scoreable reviews are ranked.
92% of reviews positive, 6% negative
Covering November 2022 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 79 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 83 ranked companies in Funeral & Memorial (benchmark 4 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 86.6 places the company in the top quarter of about 80 ranked Funeral & Memorial companies (75th percentile: 77). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
"Customer Support" is the strongest recurring theme in the reviews: 64 mentions with a sentiment score of 94.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
