Based on public reviews and response behavior.
713 days of reviews, with a sparse monthly review flow. Busiest month: 35% of reviews. Languages: en 99%, unknown 1%.
These figures describe an earlier period, not the last 12 months.
Legal & Compliance average: score 69.9, rating 4.51 stars, reply rate 50.2%, over 1,081 ranked companies · benchmark 4 Nov 2026
Score
30.0
Industry average 69.9
39.9 below average
Rating
1.28
Industry average 4.51
3.23 below average
Reply rate
—
Industry average 50.2%
not measured
Not ranked
no reviews in the last 12 months
13% of reviews positive, 86% negative
Covering November 2021, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,081 ranked companies in Legal & Compliance (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around loyalty scores -0.531 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 2% of reviews against an industry average of 50%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99