Based on public reviews and response behavior.
3,229 reviews over 3,602 days (about 27 per month). Busiest month: 18% of reviews. Languages: en 71%, unknown 18%, fr 2%.
Supplements & Nutrition average: score 63.1, rating 4.42 stars, reply rate 44.5%, over 776 ranked companies · benchmark 8 Oct 2026
Score
56.5
Industry average 63.1
6.6 below average
Rating
4.39
Industry average 4.42
0.03 below average
Reply rate
—
Industry average 44.5%
not measured
Among ranked Supplements & Nutrition companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 22% negative
Covering August 2026 — 198 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 18% negative and 1% neutral.
Share of theme mentions
Themes extracted from 3,229 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 776 ranked companies in Supplements & Nutrition (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.166 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 26% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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