Customereye

Hunter Mason Consultancy

Professional Services • United Kingdomhunter-mason.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

1,005 days of reviews, with a sparse monthly review flow. Busiest month: 14% of reviews. Languages: en 100%.

Overall Score

13/100
1.24 ★ average rating
13/100 from public reviews over 11 months, moderate confidence.

Professional Services average: score 66.0, rating 4.34 stars, reply rate 45.2%, over 1,157 ranked companies · benchmark 4 Nov 2026

Score

13.2

Industry average 66.0

52.8 below average

Rating

1.24

Industry average 4.34

3.10 below average

Reply rate

—

Industry average 45.2%

not measured

Competitive Performance Rank

Among ranked Professional Services companies

#1156of 1157 ranked in Professional Services
Top 100% · Bottom Tier
#1 (best)#1157 (worst)
#1153Peer
#1154Peer
#1155Peer
#1156This company
#1157Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

11% of reviews positive, 89% negative

11%
positive
  • Positive11%
  • Neutral0%
  • Negative89%

Sentiment Balance

Covering February 2026, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
HiddenHidden

Theme Distribution

Share of theme mentions

Communication
Hidden
Customer Support
Hidden
Loyalty
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Professional Services