Based on public reviews and response behavior.
1,185 days of reviews, with a sparse monthly review flow. Busiest month: 8% of reviews. Languages: en 100%.
Professional Services average: score 66.0, rating 4.34 stars, reply rate 45.2%, over 1,157 ranked companies · benchmark 4 Nov 2026
Score
14.6
Industry average 66.0
51.4 below average
Rating
1.18
Industry average 4.34
3.16 below average
Reply rate
—
Industry average 45.2%
not measured
Among ranked Professional Services companies
Only companies with enough recent, scoreable reviews are ranked.
11% of reviews positive, 88% negative
Covering October 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 14% of reviews in this period, with 86% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,157 ranked companies in Professional Services (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around onboarding scores -0.658 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.249). Review the worst months in the trend data to identify specific operational or product issues.
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