Customereye

Hotel Direct

Flight & Hotel Bookingwww.hoteldirect.co.uk

Review data last updated .

Based on public reviews and response behavior.

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136 reviews over 332 days (about 12 per month). Busiest month: 17% of reviews. Languages: en 99%, pt 1%.

Overall Score

73/100
4.84 ★ average rating · 136 reviews

Competitive Performance Rank

Among fully-analyzed Flight & Hotel Booking companies

#91of 404
Top 23% · Top Tier
#1 (best)#404 (worst)
#89Peer
#90Peer
#91This company
#92Peer
#93Peer

10 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Category Leader

90% of reviews positive, 8% negative

90%
positive
  • Positive90%
  • Neutral1%
  • Negative8%

Sentiment Balance

Covering September 2026 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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