Hitt Marking Devices

Printing & Signage • United Stateswww.hittmarking.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

47/100

+25.0 vs. last month4.52 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Printing & Signage companies

#214of 232

Top 92% · Bottom Tier

#1 (best)#232 (worst)

#212Peer

#213Peer

#214This company

#215Peer

#216Peer

Overall Customer Sentiment

Below Average

70% of reviews positive, 27% negative

70%

positive

Positive70%
Neutral3%
Negative27%

Sentiment Balance

Covering August 2024 — 8 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 38% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 592 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

24.1%

Product Quality

16.7%

Response Speed

15.4%

Customer Support

13.9%

Loyalty

8.3%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 2.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH57/100

57/100

signal score

•Built from a negative-review share of 39.7% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

79.0%

4★

7.8%

3★

5.3%

2★

2.2%

1★

5.7%

Based on 600 analyzed reviews. Sentiment is slipping: 94.1% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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