Based on public reviews and response behavior.
194 reviews over 48 days (about 123 per month). Busiest month: 93% of reviews — one month dominates this sample. Languages: fr 90%, en 10%.
Printing & Signage average: score 66.5, rating 4.64 stars, reply rate 38.6%, over 884 ranked companies · benchmark 10 Oct 2026
Score
27.9
Industry average 66.5
38.6 below average
Rating
4.63
Industry average 4.64
in line with average
Reply rate
—
Industry average 38.6%
not measured
Among ranked Printing & Signage companies
Only companies with enough recent, scoreable reviews are ranked.
17% of reviews positive, 83% negative
Covering September 2026 — 180 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 15% of reviews in this period, with 85% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Reviews are mostly in French
Share of theme mentions
Themes extracted from 194 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 884 ranked companies in Printing & Signage (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.200 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 27.9 sits in the bottom quarter of about 900 ranked Printing & Signage companies (25th percentile: 57, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99