Customereye

Hemp Botanics

Supplements & Nutrition • United Kingdomwww.hempbotanics.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

68/100
−12.5 vs. last month4.69 ★ average rating · 532 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#49of 301
Top 16% · Top Tier
#1 (best)#301 (worst)
#47Peer
#48Peer
#49This company
#50Peer
#51Peer

Overall Customer Sentiment

Category Leader

83% of reviews positive, 16% negative

83%
positive
  • Positive83%
  • Neutral1%
  • Negative16%

Sentiment Balance

Covering February 2022 — 8 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 13% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 523 reviews across the months with enough data to chart reliably (min 3/month), most recent: February 2022.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
19.9%
Product Quality
19.2%
Delivery Shipping
17.5%
Loyalty
14.3%
Response Speed
13.2%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW20/100
20/100
signal score
  • Built from a negative-review share of 29.7% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
87.0%
4
5.3%
3
1.7%
2
2.1%
1
3.9%

Based on 532 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 91.3% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis