Customereye

WOW HYDRATE

Supplements & Nutrition • United Kingdomwowhydrate.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

54/100
−21.8 vs. last month4.57 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#152of 301
Top 50% · Mid Pack
#1 (best)#301 (worst)
#150Peer
#151Peer
#152This company
#153Peer
#154Peer

Overall Customer Sentiment

Mid Pack

84% of reviews positive, 14% negative

84%
positive
  • Positive84%
  • Neutral1%
  • Negative14%

Sentiment Balance

Covering July 2024 — 7 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 29% negative and 14% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 591 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
24.9%
Delivery Shipping
19.6%
Response Speed
12.9%
Loyalty
12.6%
Customer Support
11.2%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM48/100
48/100
signal score
  • Built from a negative-review share of 29.3% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
84.2%
4
5.0%
3
1.8%
2
1.7%
1
7.3%

Based on 600 analyzed reviews. Sentiment is slipping: 69.2% of reviews in the last three months were positive, compared with 93.0% in the three months before that.

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