Customereye

INGENIOUS

Supplements & Nutrition • United Kingdomingeniouslife.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

64/100
+1.9 vs. last month4.40 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#87of 301
Top 29% · Upper Half
#1 (best)#301 (worst)
#85Peer
#86Peer
#87This company
#88Peer
#89Peer

Overall Customer Sentiment

Above Average

75% of reviews positive, 25% negative

75%
positive
  • Positive75%
  • Neutral1%
  • Negative25%

Sentiment Balance

Covering October 2024 — 13 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 23% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Loyalty
17.1%
Product Quality
15.5%
Delivery Shipping
14.7%
Customer Support
13.5%
Pricing
13.2%

Most feedback concerns Loyalty.

The most common complaint theme is Value For Money, making up 3.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW23/100
23/100
signal score
  • Built from a negative-review share of 28.7% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating
5
74.2%
4
7.8%
3
7.2%
2
5.7%
1
5.2%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 87.1% in the three months before that.

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