Customereye

Harbor Freight Tools

Construction & Industrialwww.harborfreight.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

600 reviews over 350 days (about 52 per month). Busiest month: 52% of reviews — one month dominates this sample. Languages: en 100%, es 0%.

Overall Score

57/100
−2.5 vs. last month4.08 ★ average rating · 600 reviews
57/100 from 600 reviews over 12 months, high confidence. one month holds 52% of the reviews.

Construction & Industrial average: score 58.0, rating 4.38 stars, reply rate 41.6%, over 759 ranked companies · benchmark 16 Sept 2026

Score56.7vs 58.01.3Rating4.08vs 4.380.30Reply ratevs 41.6%

Competitive Performance Rank

Among ranked Construction & Industrial companies

#380of 759 ranked in Construction & Industrial
Top 50% · Mid Pack
#1 (best)#759 (worst)
#378Peer
#379Peer
#380This company
#381Peer
#382Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

60% of reviews positive, 38% negative

60%
positive
  • Positive60%
  • Neutral2%
  • Negative38%

Sentiment Balance

Covering August 2026 — 214 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 35% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Included in the full report

Unlock the full report — $4.99

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Construction & Industrial