Customereye

Handprinted

Hobbies & Arts • United Stateswww.handprinted.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

56/100
−7.8 vs. last month4.95 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#244of 467
Top 52% · Mid Pack
#1 (best)#467 (worst)
#242Peer
#243Peer
#244This company
#245Peer
#246Peer

Overall Customer Sentiment

Mid Pack

89% of reviews positive, 10% negative

89%
positive
  • Positive89%
  • Neutral1%
  • Negative10%

Sentiment Balance

Covering December 2023 — 14 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
21.1%
Response Speed
18.7%
Product Quality
18.6%
Customer Support
16.0%
Loyalty
10.8%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW15/100
15/100
signal score
  • Built from a negative-review share of 14.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating
5
97.7%
4
1.3%
3
0.3%
2
0.0%
1
0.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 97.9% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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