Based on public reviews and response behavior.
187 reviews over 353 days (about 16 per month). Busiest month: 21% of reviews. Languages: en 100%, fr 1%.
Hobbies & Arts average: score 66.0, rating 4.47 stars, reply rate 31.9%, over 2,552 ranked companies · benchmark 24 Oct 2026
Score
61.1
Industry average 66.0
4.9 below average
Rating
4.63
Industry average 4.47
0.16 above average
Reply rate
—
Industry average 31.9%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
87% of reviews positive, 13% negative
Covering September 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 13% negative and 0% neutral.
Share of theme mentions
Themes extracted from 187 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,552 ranked companies in Hobbies & Arts (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Customer Support" is the strongest recurring theme in the reviews: 115 mentions with a sentiment score of 87.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
