Finance & Insurance • United Kingdomwww.global-response.co.uk
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 2,741 days (about 1.1 per month). Busiest month: 6% of reviews. Languages: en 100%.
Finance & Insurance average: score 63.7, rating 4.20 stars, reply rate 46.7%, over 2,833 ranked companies · benchmark 3 Nov 2026
Score
35.0
Industry average 63.7
28.7 below average
Rating
1.34
Industry average 4.20
2.86 below average
Reply rate
—
Industry average 46.7%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
21% of reviews positive, 79% negative
Covering June 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,833 ranked companies in Finance & Insurance (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around response speed scores -0.376 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 35.0 sits in the bottom quarter of about 2,900 ranked Finance & Insurance companies (25th percentile: 55, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
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