Customereye

Gamesdeal

Gaming & Esports • United Stateswww.gamesdeal.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

42/100
+100.0 vs. last month3.88 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#233of 259
Top 90% · Bottom Tier
#1 (best)#259 (worst)
#231Peer
#232Peer
#233This company
#234Peer
#235Peer

Overall Customer Sentiment

Below Average

59% of reviews positive, 39% negative

59%
positive
  • Positive59%
  • Neutral3%
  • Negative39%

Sentiment Balance

Covering April 2021 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 588 reviews across the months with enough data to chart reliably (min 3/month), most recent: April 2021.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Response Speed
17.5%
Delivery Shipping
14.6%
Customer Support
12.4%
Pricing
11.9%
Loyalty
11.1%

Most feedback concerns Response Speed.

The most common complaint theme is Delivery Shipping, making up 14.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH78/100
78/100
signal score
  • Built from a negative-review share of 43.3% across this company's analyzed reviews.
  • 11 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating
5
62.0%
4
10.8%
3
2.3%
2
2.5%
1
22.3%

Based on 600 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 33.3% in the three months before that.

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