Customereye

Funko

Entertainment & Eventswww.funko.com

Review data last updated .

Based on public reviews and response behavior.

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199 reviews over 308 days (about 20 per month). Busiest month: 40% of reviews. Languages: en 89%, it 6%, fr 5%.

Overall Score

36/100
+17.1 vs. last month1.30 ★ average rating · 199 reviews
36/100 from 199 reviews over 11 months, moderate confidence.

Entertainment & Events average: score 60.8, rating 4.11 stars, reply rate 34.8%, over 1,189 ranked companies · benchmark 11 Oct 2026

Score

35.5

Industry average 60.8

25.3 below average

Rating

1.30

Industry average 4.11

2.81 below average

Reply rate

—

Industry average 34.8%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#1076of 1189 ranked in Entertainment & Events
Top 90% · Bottom Tierup 117 from last month
#1 (best)#1189 (worst)
#1074Peer
#1075Peer
#1076This company
#1077Peer
#1078Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

25% of reviews positive, 74% negative

25%
positive
  • Positive25%
  • Neutral1%
  • Negative74%

Sentiment Balance

Covering September 2026 — 7 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 43% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Customer Support
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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