Based on public reviews and response behavior.
200 reviews over 22 days (about 277 per month). Busiest month: 50% of reviews — one month dominates this sample. Languages: en 95%, unknown 4%, fr 2%.
Hobbies & Arts average: score 65.6, rating 4.47 stars, reply rate 31.8%, over 1,927 ranked companies · benchmark 1 Nov 2026
Score
76.7
Industry average 65.6
11.1 above average
Rating
4.79
Industry average 4.47
0.32 above average
Reply rate
—
Industry average 31.8%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
88% of reviews positive, 11% negative
Covering September 2026 — 100 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,927 ranked companies in Hobbies & Arts (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 76.7 places the company in the top quarter of about 1,900 ranked Hobbies & Arts companies (75th percentile: 74). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 100% of reviews against an industry average of 32%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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