Customereye

ForRent Apartment Rentals

Real Estate & Property • Norfolkwww.forrent.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 2,603 days (about 7 per month). Busiest month: 13% of reviews.

Overall Score

43/100
+16.6 vs. last month3.94 ★ average rating · 600 reviews
43/100 from 600 reviews over 10 months, high confidence.

Real Estate & Property average: score 66.8, rating 4.21 stars, reply rate 55.5%, over 637 ranked companies · benchmark 6 Oct 2026

Score

42.8

Industry average 66.8

24.0 below average

Rating

3.94

Industry average 4.21

0.27 below average

Reply rate

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Industry average 55.5%

not measured

Competitive Performance Rank

Among ranked Real Estate & Property companies

#579of 637 ranked in Real Estate & Property
Top 91% · Bottom Tier
#1 (best)#637 (worst)
#577Peer
#578Peer
#579This company
#580Peer
#581Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

60% of reviews positive, 34% negative

60%
positive
  • Positive60%
  • Neutral6%
  • Negative34%

Sentiment Balance

Covering April 2018 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Communication
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Customer Support
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Response Speed
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Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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