Customereye

Fitness Mama

Supplements & Nutrition • United Stateswww.fitnessmama.ro

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

52/100
+46.7 vs. last month4.94 ★ average rating · 196 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#193of 301
Top 64% · Mid Pack
#1 (best)#301 (worst)
#191Peer
#192Peer
#193This company
#194Peer
#195Peer

Overall Customer Sentiment

Mid Pack

76% of reviews positive, 24% negative

76%
positive
  • Positive76%
  • Neutral0%
  • Negative24%

Sentiment Balance

Covering November 2022 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 189 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2022.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
29.8%
Customer Support
23.9%
Loyalty
18.1%
Pricing
12.2%
Onboarding
7.4%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM39/100
39/100
signal score
  • Built from a negative-review share of 24.0% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
95.9%
4
3.6%
3
0.0%
2
0.0%
1
0.5%

Based on 196 analyzed reviews. Sentiment is slipping: 80.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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