Based on public reviews and response behavior.
2,753 days of reviews, with a sparse monthly review flow. Busiest month: 16% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Apparel & Fashion average: score 61.5, rating 4.02 stars, reply rate 35.3%, over 3,006 ranked companies · benchmark 5 Nov 2026
Score
56.0
Industry average 61.5
5.5 below average
Rating
4.50
Industry average 4.02
0.48 above average
Reply rate
—
Industry average 35.3%
not measured
Not ranked
no reviews in the last 12 months
84% of reviews positive, 15% negative
Covering October 2019, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,006 ranked companies in Apparel & Fashion (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.189 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.448). Review the worst months in the trend data to identify specific operational or product issues.
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