Customereye

Experts Exchange

Software & Web Serviceswww.experts-exchange.com

Review data last updated .

Based on public reviews and response behavior.

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77 reviews over 5,040 days (about 0.5 per month). Busiest month: 17% of reviews. Languages: en 100%.

Overall Score

44/100
3.45 ★ average rating · 77 reviews

Competitive Performance Rank

Among ranked Software & Web Services companies

#902of 1089 ranked in Software & Web Services
Top 83% · Bottom Tier
#1 (best)#1089 (worst)
#900Peer
#901Peer
#902This company
#903Peer
#904Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

60% of reviews positive, 40% negative

60%
positive
  • Positive60%
  • Neutral0%
  • Negative40%

Sentiment Balance

Covering February 2020 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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