Customereye

Evike

Firearms & Tactical • United Stateswww.evike.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

56/100
−38.2 vs. last month4.13 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Firearms & Tactical companies

#22of 61
Top 36% · Upper Half
#1 (best)#61 (worst)
#20Peer
#21Peer
#22This company
#23Peer
#24Peer

Overall Customer Sentiment

Above Average

59% of reviews positive, 38% negative

59%
positive
  • Positive59%
  • Neutral3%
  • Negative38%

Sentiment Balance

Covering October 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
25.5%
Product Quality
16.9%
Response Speed
12.8%
Customer Support
11.0%
Loyalty
10.4%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 25.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH53/100
53/100
signal score
  • Built from a negative-review share of 49.3% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating
5
62.5%
4
15.5%
3
6.2%
2
4.7%
1
11.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 82.9% of reviews in the last three months were positive, compared with 85.7% in the three months before that.

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