Blade City

Firearms & Tactical • United Statesblade-city.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

56/100

−54.2 vs. last month3.27 ★ average rating · 577 reviews

Competitive Performance Rank

Among fully-analyzed Firearms & Tactical companies

#23of 61

Top 38% · Upper Half

#1 (best)#61 (worst)

#21Peer

#22Peer

#23This company

#24Peer

#25Peer

Overall Customer Sentiment

Above Average

58% of reviews positive, 41% negative

58%

positive

Positive58%
Neutral1%
Negative41%

Sentiment Balance

Covering September 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 75% negative and 25% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 532 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

22.0%

Product Quality

14.8%

Loyalty

11.2%

Communication

11.1%

Pricing

10.8%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 22.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH55/100

55/100

signal score

•Built from a negative-review share of 41.1% across this company's analyzed reviews.
•7 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.3avg rating

5★

46.3%

4★

8.1%

3★

5.0%

2★

6.9%

1★

33.6%

Based on 577 analyzed reviews. Sentiment is holding steady: 66.7% of reviews in the last three months were positive, compared with 71.4% in the three months before that.

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