Customereye

Emp Online

Media & Contentwww.emp-online.ch

Review data last updated .

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Based on public reviews and response behavior.

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38 reviews.

Overall Score

32/100
4.11 ★ average rating · 38 reviews
32/100 from 38 reviews, under the 50-review floor.

Media & Content average: score 57.3, rating 4.05 stars, reply rate 29.2%, over 384 ranked companies · benchmark 16 Sept 2026

Score31.9vs 57.325.4Rating4.11vs 4.050.06Reply rate—vs 29.2%

Competitive Performance Rank

Not ranked

fewer than 50 reviews

Overall Customer Sentiment

Below Average

26% of reviews positive, 66% negative

26%
positive
  • Positive26%
  • Neutral8%
  • Negative66%

Sentiment Balance

Covering July 2026 — 20 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 75% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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