Based on public reviews and response behavior.
1,449 days of reviews, with a sparse monthly review flow. Busiest month: 17% of reviews. Languages: en 92%, es 5%, de 2%.
Apparel & Fashion average: score 61.5, rating 4.02 stars, reply rate 35.3%, over 3,006 ranked companies · benchmark 5 Nov 2026
Score
46.3
Industry average 61.5
15.2 below average
Rating
3.63
Industry average 4.02
0.39 below average
Reply rate
—
Industry average 35.3%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
68% of reviews positive, 31% negative
Covering December 2023, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,006 ranked companies in Apparel & Fashion (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.187 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.844). Review the worst months in the trend data to identify specific operational or product issues.
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