Based on public reviews and response behavior.
818 days of reviews, with a sparse monthly review flow. Busiest month: 32% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Home & Living average: score 66.9, rating 4.38 stars, reply rate 43.9%, over 5,926 ranked companies · benchmark 5 Nov 2026
Score
35.2
Industry average 66.9
31.7 below average
Rating
2.65
Industry average 4.38
1.73 below average
Reply rate
—
Industry average 43.9%
not measured
Not ranked
no reviews in the last 12 months
49% of reviews positive, 51% negative
Covering May 2015, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,926 ranked companies in Home & Living (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.243 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -1.207). Review the worst months in the trend data to identify specific operational or product issues.
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