Based on public reviews and response behavior.
2,259 days of reviews, with a sparse monthly review flow. Busiest month: 10% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Beauty & Wellness average: score 65.4, rating 4.29 stars, reply rate 40.3%, over 1,851 ranked companies · benchmark 5 Nov 2026
Score
84.9
Industry average 65.4
19.5 above average
Rating
4.61
Industry average 4.29
0.32 above average
Reply rate
—
Industry average 40.3%
not measured
Not ranked
no reviews in the last 12 months
94% of reviews positive, 6% negative
Covering March 2020, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,851 ranked companies in Beauty & Wellness (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 52% of reviews against an industry average of 40%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 48 mentions with a sentiment score of 89.20/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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