Customereye

DIAMOND ART CLUB

Hobbies & Arts • United Stateswww.diamondartclub.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

73/100
+12.8 vs. last month4.91 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#19of 467
Top 4% · Top Tier
#1 (best)#467 (worst)
#17Peer
#18Peer
#19This company
#20Peer
#21Peer

Overall Customer Sentiment

Category Leader

91% of reviews positive, 9% negative

91%
positive
  • Positive91%
  • Neutral1%
  • Negative9%

Sentiment Balance

Covering October 2024 — 17 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
30.2%
Delivery Shipping
18.9%
Response Speed
15.1%
Customer Support
11.1%
Loyalty
8.7%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW14/100
14/100
signal score
  • Built from a negative-review share of 13.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
95.5%
4
2.5%
3
0.3%
2
0.3%
1
1.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 99.4% of reviews in the last three months were positive, compared with 96.9% in the three months before that.

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