Based on public reviews and response behavior.
100 reviews over 2,358 days (about 1.3 per month). Busiest month: 41% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Hobbies & Arts average: score 65.6, rating 4.46 stars, reply rate 31.7%, over 1,921 ranked companies · benchmark 30 Oct 2026
Score
70.4
Industry average 65.6
4.8 above average
Rating
4.75
Industry average 4.46
0.29 above average
Reply rate
—
Industry average 31.7%
not measured
Not ranked
no reviews in the last 12 months
84% of reviews positive, 15% negative
Covering August 2017 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,921 ranked companies in Hobbies & Arts (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 2% of reviews against an industry average of 32%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 61 mentions with a sentiment score of 88.15/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
