Based on public reviews and response behavior.
281 days of reviews, with a steady monthly review flow. Busiest month: 19% of reviews. Languages: en 100%.
Sports & Fitness average: score 64.1, rating 4.35 stars, reply rate 32.8%, over 1,085 ranked companies · benchmark 5 Nov 2026
Score
72.6
Industry average 64.1
8.5 above average
Rating
4.83
Industry average 4.35
0.48 above average
Reply rate
—
Industry average 32.8%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 18% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,085 ranked companies in Sports & Fitness (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 100% of reviews against an industry average of 33%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 147 mentions with a sentiment score of 80.65/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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