Customereye

DAMAC Properties

Real Estate & Property • United Stateswww.damacproperties.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

68/100
+3.5 vs. last month4.58 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Real Estate & Property companies

#14of 92
Top 15% · Top Tier
#1 (best)#92 (worst)
#12Peer
#13Peer
#14This company
#15Peer
#16Peer

Overall Customer Sentiment

Category Leader

82% of reviews positive, 17% negative

82%
positive
  • Positive82%
  • Neutral1%
  • Negative17%

Sentiment Balance

Covering October 2024 — 88 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 8% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
35.4%
Problem Resolution
14.7%
Product Quality
13.2%
Response Speed
9.0%
Loyalty
7.9%

Most feedback concerns Customer Support.

The most common complaint theme is Communication, making up 4.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM26/100
26/100
signal score
  • Built from a negative-review share of 35.7% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
85.7%
4
4.2%
3
1.0%
2
0.5%
1
8.7%

Based on 600 analyzed reviews. Sentiment is improving: 94.1% of reviews in the last three months were positive, compared with 83.7% in the three months before that.

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