Gold Crest Chartered Surveyors

Real Estate & Property • United Kingdomgoldcrestsurveyors.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

55/100

+14.3 vs. last month4.64 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Real Estate & Property companies

#45of 92

Top 49% · Upper Half

#1 (best)#92 (worst)

#43Peer

#44Peer

#45This company

#46Peer

#47Peer

Overall Customer Sentiment

Above Average

86% of reviews positive, 13% negative

86%

positive

Positive86%
Neutral1%
Negative13%

Sentiment Balance

Covering November 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

24.2%

Loyalty

14.4%

Product Quality

11.3%

Communication

9.8%

Pricing

9.0%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM31/100

31/100

signal score

•Built from a negative-review share of 15.7% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

87.0%

4★

3.8%

3★

1.7%

2★

1.2%

1★

6.3%

Based on 600 analyzed reviews. Sentiment is slipping: 84.8% of reviews in the last three months were positive, compared with 92.9% in the three months before that.

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