Customereye

CV-Library

Jobs & Recruitment • United Kingdomwww.cv-library.co.uk

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 373 days (about 49 per month). Busiest month: 15% of reviews.

Overall Score

63/100
−7.4 vs. last month4.89 ★ average rating · 600 reviews
63/100 from 600 reviews over 13 months, high confidence.

Jobs & Recruitment average: score 66.9, rating 4.39 stars, reply rate 44.1%, over 386 ranked companies · benchmark 7 Oct 2026

Score

62.9

Industry average 66.9

4.0 below average

Rating

4.89

Industry average 4.39

0.50 above average

Reply rate

—

Industry average 44.1%

not measured

Competitive Performance Rank

Among ranked Jobs & Recruitment companies

#223of 386 ranked in Jobs & Recruitment
Top 58% · Mid Pack
#1 (best)#386 (worst)
#221Peer
#222Peer
#223This company
#224Peer
#225Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

92% of reviews positive, 7% negative

92%
positive
  • Positive92%
  • Neutral1%
  • Negative7%

Sentiment Balance

Covering November 2024 — 8 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 13% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Product Quality
Hidden
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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