Customereye

The CV Store

Jobs & Recruitment • United Kingdomwww.thecvstore.net

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

60/100
4.96 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Jobs & Recruitment companies

#26of 78
Top 33% · Upper Half
#1 (best)#78 (worst)
#24Peer
#25Peer
#26This company
#27Peer
#28Peer

Overall Customer Sentiment

Above Average

94% of reviews positive, 5% negative

94%
positive
  • Positive94%
  • Neutral1%
  • Negative5%

Sentiment Balance

Covering November 2024 — 9 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 587 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
23.4%
Loyalty
20.8%
Product Quality
17.8%
Pricing
8.7%
Response Speed
8.6%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW6/100
6/100
signal score
  • Built from a negative-review share of 6.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating
5
97.7%
4
1.2%
3
0.8%
2
0.3%
1
0.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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