Customereye

Cuffe & Taylor

Media & Contentwww.cuffeandtaylor.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 50 days (about 122 per month). Busiest month: 74% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

76/100
Short observation window (50 days)
−15.9 vs. last month4.47 ★ average rating · 200 reviews
76/100 from 200 reviews over 3 months, moderate confidence. trend not shown: window under six months. one month holds 74% of the reviews.

Media & Content average: score 60.8, rating 4.08 stars, reply rate 32.6%, over 1,071 ranked companies · benchmark 7 Oct 2026

Score

76.1

Industry average 60.8

15.3 above average

Rating

4.47

Industry average 4.08

0.39 above average

Reply rate

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Industry average 32.6%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#209of 1071 ranked in Media & Content
Top 20% · Top Tier
#1 (best)#1071 (worst)
#207Peer
#208Peer
#209This company
#210Peer
#211Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

87% of reviews positive, 13% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative13%

Sentiment Balance

Covering September 2026 — 9 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 22% negative and 11% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Based on 3 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Product Quality
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Customer Support
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Loyalty
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Problem Resolution
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Delivery Shipping
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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