Customereye

clickasnap

Media & Contentwww.clickasnap.com

Review data last updated .

Based on public reviews and response behavior.

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127 reviews over 324 days (about 12 per month). Busiest month: 13% of reviews. Languages: en 98%, de 1%, pt 1%.

Overall Score

79/100
−18.7 vs. last month3.76 ★ average rating · 127 reviews
79/100 from 127 reviews over 12 months, moderate confidence.

Media & Content average: score 60.8, rating 4.08 stars, reply rate 32.6%, over 1,069 ranked companies · benchmark 6 Oct 2026

Score

78.6

Industry average 60.8

17.8 above average

Rating

3.76

Industry average 4.08

0.32 below average

Reply rate

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Industry average 32.6%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#151of 1069 ranked in Media & Content
Top 14% · Top Tier
#1 (best)#1069 (worst)
#149Peer
#150Peer
#151This company
#152Peer
#153Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

66% of reviews positive, 33% negative

66%
positive
  • Positive66%
  • Neutral2%
  • Negative33%

Sentiment Balance

Covering September 2026 — 16 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 31% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Pricing
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Onboarding
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Problem Resolution
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Loyalty
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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