Customereye

Castleberg Outdoors

Hobbies & Arts • Settlewww.castlebergoutdoors.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

56/100
+1.7 vs. last month4.96 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#243of 467
Top 52% · Mid Pack
#1 (best)#467 (worst)
#241Peer
#242Peer
#243This company
#244Peer
#245Peer

Overall Customer Sentiment

Mid Pack

90% of reviews positive, 9% negative

90%
positive
  • Positive90%
  • Neutral1%
  • Negative9%

Sentiment Balance

Covering December 2024 — 11 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
19.9%
Product Quality
16.3%
Response Speed
15.6%
Customer Support
14.5%
Pricing
12.7%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW13/100
13/100
signal score
  • Built from a negative-review share of 13.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating
5
98.0%
4
1.2%
3
0.2%
2
0.0%
1
0.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 99.0% of reviews in the last three months were positive, compared with 96.8% in the three months before that.

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