Customereye

Cashback

Finance & Insurancewww.cashback.co.uk

Review data last updated .

Based on public reviews and response behavior.

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199 reviews over 160 days (about 38 per month). Busiest month: 23% of reviews. Languages: en 100%.

Overall Score

81/100
Short observation window (160 days)
+3.9 vs. last month4.36 ★ average rating · 199 reviews
81/100 from 199 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Finance & Insurance average: score 62.9, rating 4.27 stars, reply rate 49.3%, over 2,001 ranked companies · benchmark 6 Oct 2026

Score

81.4

Industry average 62.9

18.5 above average

Rating

4.36

Industry average 4.27

0.09 above average

Reply rate

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Industry average 49.3%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#201of 2001 ranked in Finance & Insurance
Top 10% · Top Tier
#1 (best)#2001 (worst)
#199Peer
#200Peer
#201This company
#202Peer
#203Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

79% of reviews positive, 19% negative

79%
positive
  • Positive79%
  • Neutral2%
  • Negative19%

Sentiment Balance

Covering September 2026 — 45 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 84% of reviews in this period, with 16% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Loyalty
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Pricing
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Response Speed
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Delivery Shipping
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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