Based on public reviews and response behavior.
600 reviews over 294 days (about 62 per month). Busiest month: 20% of reviews.
Tech & Electronics average: score 60.0, rating 4.24 stars, reply rate 29.4%, over 800 ranked companies · benchmark 8 Oct 2026
Score
60.5
Industry average 60.0
0.5 above average
Rating
4.12
Industry average 4.24
0.12 below average
Reply rate
—
Industry average 29.4%
not measured
Among ranked Tech & Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 30% negative
Covering November 2024 — 118 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 27% negative and 2% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 800 ranked companies in Tech & Electronics (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.275). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 98% of reviews against an industry average of 29%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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