Customereye

BioCare

Supplements & Nutrition • United Kingdomwww.biocare.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

53/100
−5.9 vs. last month4.83 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#184of 301
Top 61% · Mid Pack
#1 (best)#301 (worst)
#182Peer
#183Peer
#184This company
#185Peer
#186Peer

Overall Customer Sentiment

Mid Pack

83% of reviews positive, 15% negative

83%
positive
  • Positive83%
  • Neutral2%
  • Negative15%

Sentiment Balance

Covering November 2024 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
21.9%
Product Quality
18.9%
Response Speed
16.5%
Customer Support
16.4%
Loyalty
10.4%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM25/100
25/100
signal score
  • Built from a negative-review share of 25.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
90.3%
4
5.7%
3
1.8%
2
0.5%
1
1.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 99.0% of reviews in the last three months were positive, compared with 96.0% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis