Customereye

GOLO

Supplements & Nutrition • United Statesgolo.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

60/100
3.69 ★ average rating · 1,018 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#107of 301
Top 36% · Upper Half
#1 (best)#301 (worst)
#105Peer
#106Peer
#107This company
#108Peer
#109Peer

Overall Customer Sentiment

Above Average

57% of reviews positive, 41% negative

57%
positive
  • Positive57%
  • Neutral2%
  • Negative41%

Sentiment Balance

Covering August 2025 — 12 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 983 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2025.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Loyalty
19.4%
Pricing
16.9%
Customer Support
15.2%
Product Quality
10.8%
Delivery Shipping
10.7%

Most feedback concerns Loyalty.

The most common complaint theme is Delivery Shipping, making up 10.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM47/100
47/100
signal score
  • Built from a negative-review share of 41.1% across this company's analyzed reviews.
  • 8 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.7avg rating
5
58.5%
4
6.7%
3
5.0%
2
4.4%
1
25.3%

Based on 1,018 analyzed reviews. Sentiment is improving: 33.3% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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