Customereye

BigRock

Software & Web Serviceswww.bigrock.in

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 11 days (about 553 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

73/100
Short observation window (11 days)
4.90 ★ average rating · 200 reviews
73/100 from 200 reviews over 1 months, moderate confidence. trend not shown: window under six months. one month holds 100% of the reviews.

Software & Web Services average: score 56.5, rating 4.01 stars, reply rate 36.3%, over 1,089 ranked companies · benchmark 16 Sept 2026

Score73.1vs 56.516.6Rating4.90vs 4.010.89Reply ratevs 36.3%

Competitive Performance Rank

Among ranked Software & Web Services companies

#145of 1089 ranked in Software & Web Services
Top 13% · Top Tier
#1 (best)#1089 (worst)
#143Peer
#144Peer
#145This company
#146Peer
#147Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

84% of reviews positive, 15% negative

84%
positive
  • Positive84%
  • Neutral2%
  • Negative14%

Sentiment Balance

Covering August 2026 — 200 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 84% of reviews in this period, with 14% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 1 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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