Customereye

BCH Camping

Hobbies & Arts • United Kingdomwww.bchcamping.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

72/100
+75.0 vs. last month4.88 ★ average rating · 256 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#32of 467
Top 7% · Top Tier
#1 (best)#467 (worst)
#30Peer
#31Peer
#32This company
#33Peer
#34Peer

Overall Customer Sentiment

Category Leader

80% of reviews positive, 20% negative

80%
positive
  • Positive80%
  • Neutral1%
  • Negative20%

Sentiment Balance

Covering December 2017 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 245 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2017.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
20.8%
Customer Support
17.5%
Product Quality
14.7%
Response Speed
13.1%
Loyalty
10.5%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW20/100
20/100
signal score
  • Built from a negative-review share of 19.5% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
93.0%
4
4.7%
3
0.8%
2
0.0%
1
1.6%

Based on 256 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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