Based on public reviews and response behavior.
100 reviews over 2,351 days (about 1.3 per month). Busiest month: 20% of reviews. Languages: en 100%.
Hobbies & Arts average: score 66.0, rating 4.47 stars, reply rate 31.9%, over 2,552 ranked companies · benchmark 24 Oct 2026
Score
61.0
Industry average 66.0
5.0 below average
Rating
4.36
Industry average 4.47
0.11 below average
Reply rate
—
Industry average 31.9%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 17% negative
Covering July 2021 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,552 ranked companies in Hobbies & Arts (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.301). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 67 mentions with a sentiment score of 87.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
