Based on public reviews and response behavior.
274 days of reviews, with a steady monthly review flow. Busiest month: 14% of reviews. Languages: en 97%, fr 2%, unknown 1%.
Finance & Insurance average: score 63.8, rating 4.21 stars, reply rate 46.8%, over 2,827 ranked companies · benchmark 4 Nov 2026
Score
18.1
Industry average 63.8
45.7 below average
Rating
1.32
Industry average 4.21
2.89 below average
Reply rate
—
Industry average 46.8%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
18% of reviews positive, 81% negative
Covering August 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,827 ranked companies in Finance & Insurance (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.458 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 18.1 sits in the bottom quarter of about 2,800 ranked Finance & Insurance companies (25th percentile: 55, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
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