Based on public reviews and response behavior.
100 reviews over 2,963 days (about 1 per month). Busiest month: 16% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Kids & Family average: score 68.3, rating 4.43 stars, reply rate 44.2%, over 203 ranked companies · benchmark 18 Oct 2026
Score
60.3
Industry average 68.3
8.0 below average
Rating
4.90
Industry average 4.43
0.47 above average
Reply rate
—
Industry average 44.2%
not measured
Not ranked
no reviews in the last 12 months
96% of reviews positive, 4% negative
Covering March 2013 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 203 ranked companies in Kids & Family (benchmark 18 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 80 mentions with a sentiment score of 90.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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