Based on public reviews and response behavior.
98 reviews over 2,012 days (about 1.5 per month). Busiest month: 9% of reviews. Languages: en 99%, fr 1%.
Auto Parts & Accessories average: score 61.0, rating 4.32 stars, reply rate 33.1%, over 1,197 ranked companies · benchmark 16 Oct 2026
Score
57.1
Industry average 61.0
3.9 below average
Rating
4.09
Industry average 4.32
0.23 below average
Reply rate
—
Industry average 33.1%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 28% negative
Covering September 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 13% negative and 0% neutral.
Share of theme mentions
Themes extracted from 98 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,197 ranked companies in Auto Parts & Accessories (benchmark 16 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 44% of reviews against an industry average of 33%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 71 mentions with a sentiment score of 77.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
