Customereye

Asbestos Sampling

Home Services • United Kingdomwww.asbestos-sampling.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

49/100
−7.9 vs. last month4.83 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home Services companies

#68of 92
Top 74% · Mid Pack
#1 (best)#92 (worst)
#66Peer
#67Peer
#68This company
#69Peer
#70Peer

Overall Customer Sentiment

Mid Pack

73% of reviews positive, 23% negative

73%
positive
  • Positive73%
  • Neutral4%
  • Negative23%

Sentiment Balance

Covering November 2024 — 9 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 22% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Response Speed
22.0%
Onboarding
19.0%
Customer Support
14.9%
Delivery Shipping
10.4%
Loyalty
10.3%

Most feedback concerns Response Speed.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100
36/100
signal score
  • Built from a negative-review share of 36.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
90.0%
4
6.7%
3
1.0%
2
0.7%
1
1.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 95.8% of reviews in the last three months were positive, compared with 96.4% in the three months before that.

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