Based on public reviews and response behavior.
67 reviews over 1,666 days (about 1.2 per month). Busiest month: 16% of reviews. Languages: en 100%.
Home Services average: score 70.3, rating 4.63 stars, reply rate 44.4%, over 2,057 ranked companies · benchmark 17 Oct 2026
Score
48.4
Industry average 70.3
21.9 below average
Rating
3.87
Industry average 4.63
0.76 below average
Reply rate
—
Industry average 44.4%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
69% of reviews positive, 31% negative
Covering September 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 67 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,057 ranked companies in Home Services (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.239 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.466). Review the worst months in the trend data to identify specific operational or product issues.
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